Job Description & Requirements
Supervises and coordinates the daily activities of “outside” sales representatives engaged in promoting and selling a product in person. Recommends changes to current outside sales techniques or procedures based on team performance and new selling techniques. May require an associate’s degree in business with 2-4 years of experience in sales. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a senior manager.

Job Description:
1. To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
2. To assist the Sales Manager in revising and implementing the sales strategies plans.
3. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.
4. To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
5. Supervise the shift that you are scheduled.
6. Assist Sales Manager by completing all assigned duties.
7. Clean up stations and facilities throughout shift .
8. Handle customer issues, resolution and communicate escalated issues to the Sales Manager.
9. Supervise Sales Representatives.
10. Assist with sales rep questions, concerns and product/service questions.
11. Create reports showing Sales %, install %, adherence, and attendance etc.
12. Make sure all employees adhere to company policies and procedures (example: dress code, eating food at station, cell phone usage, etc.)
13. Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.
14. Communicate all employee relations issues, concerns, and incidents to Sales Manager.
15. Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance goals.
16. Monitor, analyze and take accountability for performance affecting improvements in sales/revenue growth, sales productivity, sales quality and optimization of customer satisfaction.
17. Meet and/or exceed monthly, quarterly, and yearly team sales targets.
18. Provide sales training and on-going mentoring to staff.
19. Manage responsibility for each member of the team to exceed goals in all sales targets.
20. Meet regularly with Sales Manager and provide detailed reporting on the overall performance of the team.
21. Outline and deliver performance improvement plans and year end performance reviews to Sales Reps.
22. Outline and deliver performance improvement plans and year end performance reviews to Sales Reps.
23. Review daily reports to diagnose excellence and areas of improvement that affect individual and team performance.

How to Apply
Send in your CV to accounts.ndtip@ndt-instruments.com