Job Description / Requirements
A call center agent is the person who handles incoming or outgoing customer calls for a business. A call center agent might handle account inquiries, customer complaints or support issues. Other names for a call center agent include customer service representative (CSR), telephone sales or service representative (TSR), attendant, associate, operator, account executive or team member.

Jobs Responsibilities:
 Resolve more sophisticated situations and take on specific projects
 Acquire technical expertise of Data products and services in order to handle consumer difficulties and queries by going to internal training classes
 Proficiency in the usage of all readily available applications that help in the case settlement process
 Train associates in technical and management processes of the team
 Respond to clients challenges and inquiries in a on time, expert and suitable fashion in an effort to sustain great levels of consumer satisfaction and low case duration

Jobs Qualifications:
 Must have finished atleast two years in college
 Atleast 18 years old
 Self-motivated
 Good english communication skills
 Team Player
 Requires minimum supervision

What Do We Offer?
 An open, friendly and professional work environment.
 A professionally and personally rewarding career.
 Opportunities to grow and be promoted within the company.
 The chance to travel abroad.
 Performance incentives and employee perks and benefits.

APPLY NOW !
If you wish to be part of our ever-growing and talented family, we would like to hear from you! Our new office is located at the 8th Floor of Cybermall, Eastwood City, Libis Quezon City. And Look for MIA (09754907402) as your contact person

How to Apply
Send your resume to: [rica.mangrobang@caldwellcommunications.net] Or text the ff: Name/Position/Pinoyjobs Send these details to: 09754907402 (Ms.Mia)