Job Description / Requirements
• Fresh graduates are welcome
• HMO background is an advantage
• Willing to work on shifting schedule

Job Responsibilities:
• Handles availment complaint of members.
• Documents all calls received in the Case Management System according to the standard logging procedures.
• Processes member/provider requests within set turnaround time.
• Assists new hires of the Contact Center team as may be required by the Team Leader.
• Contributes ideas to the Team Leader in conducting activities that monitor and enhance work performance of the Contact Center staff.

How to Apply
Interested applicants may send their updated resume to kat.parra@gcgmanagementconsulting.com