Job Description / Requirements
• Fresh graduates are welcome
• HMO background is an advantage
• Willing to work on shifting schedule

Job Responsibilities:
• Handles availment complaint of members.
• Documents all calls received in the Case Management System according to the standard logging procedures.
• Processes member/provider requests within set turnaround time.
• Assists new hires of the Contact Center team as may be required by the Team Leader.
• Contributes ideas to the Team Leader in conducting activities that monitor and enhance work performance of the Contact Center staff.

How to Apply
Kindly send your updated resume to kat.parra@gcgmanagementconsulting.com