Mall Manager – WalterMart Community Malls

Job Description / Requirements
Be Part of the WalterMart Community Malls Family!
We are seeking for a highly professional and assertive MALL MANAGER in achieving the Company’s objectives and goals. He/She is responsible for overseeing all aspects of mall management including, but not limited to, Business Planning and Financial Management, Leasing and Tenant Relations, Facilities and Operational Management, and control of all maintenance, inspection and safety and security functions.

Some of the Duties include:
– Develop a structured business plan for the mall covering all key components of mall operation
– Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business
– Prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
– Ensure smooth and positive relationship with the tenants, suppliers and contractors
– Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
– Resolve complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
– Follow legal procedures with respect to mall operations and tenant interactions
– Develop and upkeep the corporate mall identity – ensure adherences to corporate brand guidelines
– Take steps to improve customer services inside the mall

Qualifications:
– Candidate must possess at least a Bachelor’s/College Degree of any field.
– With at least 5 years of related work experience is needed for this position.
– Must be highly accountable, competitive, customer-focused, results oriented, assertive and driven; a team player.
– Should be pro-active and quick to respond to any challenges affecting foot traffic and tenant sales.
– Candidates with management experience from any restaurant or fast food operations has an advantage
– Willing to work in a shifting 6-day work schedule and during holidays.

How to Apply
You may send an updated copy of your resume with picture to: galcala.hr@waltermart.com.ph