Email/Chat Support Associate, TaskUs Quezon City – TaskUs

Description
What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.

As a Teammate, you must:
* Provide customer satisfaction and experience
* Meet and exceed client mandated KPI’s (Key Performance Indicators)
* Be aware of TaskUs policies and keep things confidential
* Provide feedback to management concerning possible problems or areas of improvement
* Participate in training to improve work performance
So, do you have what it takes to become a teammate? We’re looking for someone who:
* Is willing to work on shifting schedules
* Has call experience (a plus but not required)
* Has strong verbal, written & comprehension skills
* Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
* Meets the typing requirement (40WPM for Voice & Non Voice)
* Has critical thinking skills with a focus on issue resolution and customer satisfaction
* Can multitask and has high attention to details
* Is self-motivated, can work independently, and contribute to cross-functional and global teams
* Is flexible and can quickly adjust to frequent process and information changes
* Can work under pressure

Are you this ridiculously good? Then TaskUs is for you!
Be interviewed wherever you are! Message us at***********or***********and our recruiters will reach out to you.
Does this job allow hires to work fully remote?
Only temporarily due to COVID-19.

Requirements
Minimum education level: Junior High School
Language(s): English
Availability for travel: No
Availability for change of residence: No

Click here to Apply Online