Job Description / Requirements
Customer Service Representative for Travel Account
A Customer Service representative is the person who handles incoming or outgoing customer calls for a business. A call center agent might handle account inquiries, customer complaints or support issues. Other names for a call center agent include customer service representative (CSR), telephone sales or service representative (TSR), attendant, associate, operator, account executive or team member.
Customer Service Representative for Travel Account

Job Responsibilities:
-Follow traditional functions and treatments;
-Determine and advance priority concerns per Client requirements;
-Refocus issues to suitable resource;
-Precisely process and document call purchases using a pc and specified traffic monitoring software program;
-Manage vital accounts
Job Requirements:
-Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree.
-No work experience required.
-Excellent English language conversation skills.
-Computer and Web proficient.
-Willing to deliver the results in Ortigas and be designated to changing work schedules.
Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below:
Customer Service Representatives for High School Grads without BPO experience.
Technical Support Representatives for candidates with average English communication skills.
Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience
Nursing graduates for our local healthcare accounts
Financial Account Executives for business course graduates with experience in the related field

What’s In It For You?
“Education at Work” Program
We care about our employees. At Metacom, employees who have not yet completed College or who would like to take a Masteral or Doctorate program are given up to 50% tuition fee subsidy. This is open to ALL employees.
Club Memberships
Our employees’ growth is our growth as well. At Metacom, we invest in our employees’ well-being which is why we offer discounted club membership from diverse fields such as mountain climbing, gym memberships, sports clubs, etc.
Credit and Loans Assistance
Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom, we offer short term loan assistance to cover the costs of their personal expenses.
Health Benefits
Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family’s well-being.
Management Program
Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars and other management programs that will help advance our employees’ career with us. We don’t just teach people to be great managers here, we teach them to be leaders that’s why Metacom is currently ranked one of the best in the country.
It’s all here.

How to Apply
lnterested applicants please send your resumes with your updated contact number to david.leyva@metacombpo.com or you could also text us at 09216144946 and follow this format: Full Name/Address/Position/Pinoyjobs (eg. Juan Cruz/Manila/CSR/pinoyjobs).