Job Description & Requirements
Assists the Canteen Manager in directing and organizing the canteen staff, canteen dining area and catering to executives.
Ensure first class service, food & beverage offerings and marketing to maximize
profits and customer satisfaction

ESSENTIAL DUTIES
• Assist the Canteen Manager in Interviewing, selecting, training, supervising,
counseling and disciplining outlet staff.
• Supervising the floor during meal periods to ensure that all are within safety standards and steps of service are met through all customer interactions.
• Ensuring that checklists, requisitions and proper opening and closing functions are
being completed each shift.
• Communicate effectively, both verbally and in writing, to provide clear direction to
the staff.
• Observe performance and encourage improvement where necessary.
• Ensure staffing levels for outlet are accurate based on HACCP standard.
Organize and conduct pre-shift and staff meetings communicating
pertinent information to the staff, such as customer headcount, inventory and menu plan.
• Communicate with customers and employees using a positive and clear speaking voice,
listen to and understand requests, respond with appropriate actions and provide
accurate information.
• Remain calm and alert, especially during emergency situation and/or heavy canteen
activity, serving as a role model for the staff and other canteen employees.
• Ensure basic standard operating procedures for outlet are in place and are in
compliance HACCP standard.
• Ensuring that all steps of services as outlines in training materials are being followed
on a daily basis.
• Interact positively with customers. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the canteen such as meetings and special events. Maintain rapport with all departments and attend relevant meetings.
• Move throughout the facility and kitchen areas to visually monitor and take action to
ensure food quality and service standards are met. Verify temperatures, judge
appearance and taste of products and check preparation methods to determine
quality. Give guidance toward improvement and make necessary adjustments for
consistency.
• Maintain cleanliness of all outlets on a daily basis.
• Solicit feedback from customer concerning the service and food & beverage offerings in outlets.
• Work closely with the Manager and crew in monthly inventory stock and daily stock monitoring.
• Ensure all daily and monthly reports are detailed and submitted in a timely matter.
• Assist the Manager in planning and setting up special events

SUPPORTIVE FUNCTIONS
• In addition to performance of the essential functions, this position may be required
to perform a combination of the following supportive functions
• Ensure maintenance of equipment by calling for repairs and training staff on proper
use. Using proper standard operating procedures to report and fix these issues.
• Conduct competitive research and report trends and recommendations.
• Support the entire Food & Beverage operation including supervising other areas if
necessary, handling special projects, running promotions, handling public relations
and marketing.
• Attend mandatory meetings including, staff meetings, etc.
• Utilize traditional software programs such as Word, Excel, PowerPoint
and/or email.
• Maintain a clean and organized work area.
• Complete other duties as assigned by the Manager or Owner.
• Demonstrate positive leadership characteristics which inspire Team Members to meet
and exceed standards.
• Regular attendance in conformance with the standards, which may be established
from time to time, is essential to the successful performance of this
position. Employees with irregular attendance will be subject to disciplinary action,
up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to
work varying schedules to reflect the business needs of the canteen.
• Upon employment, all employees are required to fully comply with rules and
regulations for the safe and efficient operation of hotel facilities. Employees who
violate Canteen rules and regulations will be subject to disciplinary action, up to and
including termination of employment.

How to Apply
Send resume thru email email: cafejosefinatcpbranch@gmail.com Notify company thru text or call if resume is sent Contact Number: +639081841366 Requirements before job interview: 1. Resume 2. NBI / Police Clearance 3. Job experience for at least 2 years in restaurant or canteen. Requirements after job interview 1. Medical Clearance (with accredited company)