Job Details:
Business Process Improvement Officer
Location: BGC, Taguig City / Alabang, Muntinlupa City / Cubao, Quezon City (Depending on the candidate’s skills and preference)
Job Type: Direct Hire; Full Time – Permanent
Salary: Open; Dependent on experience
A company regarded as a global leader in workplace Solutions Provider is looking to hire a highly motivated and hands on Business Process Improvement Officer who will develop policies and processes within the offshore and on-shore teams. This role’s purpose is to guarantee good quality of services and efficient governance. Furthermore, this person will implement a continuous process improvement – including performance and key metrics monitoring.
Other responsibilities will include but are not limited to: – Develop a design to implement an ITIL based 7 step continuous service improvement process across the Globe for the company’s IT infrastructure teams – Collaborate with the Global team develop quality policies and processes – Design and conduct induction & training plans
Candidate Specifications: – Ideally someone who has worked within a multinational corporation and/or a Global organization with background in process design & improvement for IT infrastructure and support – as well as experience in quality assurance or service measurement with at least 4 years prior experience – Preferably with an ITIL and Six Sigma certification
This is a marvelous career prospect and be able to work with a world-class company offering a vibrant working environment with endless career possibilities!
If you would like to know more about the role and be considered, please get in touch with Suzette Cania and send your CV to suzette.cania@i21recruitment.com for immediate consideration.
Should you have further inquiries about the role, please contact us on any of these numbers:
* Globe: 09178312167
* Globe: 09178676445
* Smart: 09088995295
* Sun: 09253676445
* Direct: 6311525
Please keep your lines open and check your email (inbox & spam folders) regularly for any correspondence regarding your application.
Thanks and we look forward to hearing from all of you!
Job Apply Expiry Date: Dec 12, 2015
Contact #: 9178312167
Company Name: i21recruitment