Virtual Assistants International (VAI) is in need of an experienced Accounts Coordinator for one of our clients, a USA-based Internet Marketing services company. The candidate will be overseeing a wide base of customer accounts and will be reporting directly to the company’s CEO in the USA.

Responsibilities
• Account Management
o Responsible for overall management of assigned client accounts (status, requests, billing, etc.)
o Manage client relationship by communicating with the client on a regular basis to update them on the status of a project and resolve issues/concerns
o Build, maintain and manage client accounts status tools
o Provide regular reports on the status of all accounts
• Project Management
o Manage a team of contractors, fulfilling different roles and responsibilities, to ensure that tasks and timelines are met for a particular project or for general operations
o Responsible for providing the client/s with regular reports and updates on the status of the project/tasks of each member on the team
o Assign tasks and manage clients’ project management software

Requirements
• College graduate. Technical or Associate’s degree or equivalent in education and experience required.
• At least 3-7 years solid work experience, with extensive experience in the BPO industry
• Supervisory/Management experience is an advantage
• Worked/interfaced directly with North American clients
• Working experience with small business clients is preferred
• Experience in Online Marketing (particularly Social Media) is preferred
• If/when necessary, be able to work from home in a comfortable and QUIET ENVIRONMENT: this means, no outside noise such as roosters, dogs, vehicles; a qualified home computer system and high speed internet connection (DSL or cable/broadband)

The position is ideal for someone who is looking to establish long-term work with a fast-growing, successful company.

Think you’re the one we’re seeking for this fantastic opportunity? If so great, we would love to hear from you – here’s how to apply: Submit your resume with salary history, home address, email address, Skype ID and home/cell numbers to resumes@vaintl.net.