Technical Support Representative – Pasig City – Converge ICT Solutions Inc

Job Description / Requirements
Job Duties:
-Maintains good service and resolves technical problems
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
*Four (4) Full-time available positions

How to Apply
Please contact Ms. Mish Garcia at (02) 667-0888 loc. 4266 or you may e-mail at hr.reliance@convergeict.com. We also accept walk-in applicants, you may visit our office at Reliance IT Center, #99 E. Rodriguez Ave.,Bo. Ugong Pasig City. (Beside Diamond Motors (Mitsubishi) Pasig.

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