Job Description & Requirements
Telesys BPO is hiring Technical Support Professionals in Las Pinas – Cable Account- Night Shift.
Technical Support Professionals in Las Pinas – Cable Account- Night Shift
Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type. We provide a wide array of enterprise services for a variety of high-profile international companies in the field of telecommunications, medical and general services.
We create business process outsourcing solutions tailor-fit to all of your business needs. We offer tried and tested solutions that meet and exceed the demands of a constantly evolving market. Our handpicked team of professionals deliver services to the United States, Europe, Canada, and Australia.
Job Description:
• Completes, processes and provides applicable files and records.
• Dealing with all calls politely, courteously, professionally & assertively
• Using mediation and influencing skillsets to contend with objections and gain the customers’ buy-in
• Communicating relevant expertise to internal and external clients and sharing understanding with colleagues
Qualifications:
• Candidates should have a Bachelor’s Degree or attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program (High School graduates can also apply and may be considered for selected customer service accounts)
• Should be able to confidently communicate in English
• Must possess excellent customer service and problem solving skills
• Positive, driven, and should be a team-player
Technology and Infrastructure
We rely on up-to-date software and hardware technology to be able to provide the best customer service experience, that is why we make sure that our equipment and facilities meet and exceed any client’s business demands. Our service delivery center has the following software, hardware, and technical support arrangement:
• Low noise agent booths and workstations
• Computers with Core i3-i7 processors and RAM adequate to run client-specific programs.
• High-speed Fiber Internet connection
• 24/7 I.T. support system
• Network switch setup
• Firewall Security system
• Available range of Static IPs
• PCI compliant work environment
How to Apply
Interested? Please get in touch with Chris at 0955-4910-554 and follow this format: Full Name/Address/Position/Pinoyjobs (eg. Juan Dela Cruz/Manila/CSR/pinoyjobs) or you may send us your resumes to careers@telesysbpo.com so we can schedule you for an interview. You may also walk-in our recruitment office with a valid ID and two copies of your resume Mondays thru Fridays between 10:00 AM to 3:00 PM at the 5th floor of Sycamore Centre, Alabang-Zapote Road, Alabang, Muntinlupa (across Honda Cars Alabang). Apply now! We are MASS HIRING!