Job Description
Got 6 months or more of Technical Support experience? Get hired and jumpstart your iQorian journey with us. Be More with iQor!
From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to the community. A world of opportunity is waiting. Let’s get started!
You’ve got energy, enthusiasm, drive and determination. We have competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. Let’s match!
Competitive Basic Pay + Non-Taxable Allowance
HMO on Day One plus you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner
Quarterly Appraisals
Monthly Performance Incentives
Up to 30 Days Paid Leaves with 21 Days convertible to cash
*Terms and conditions apply.
Job Qualifications
Our Technical Support Representatives or Call Center Agents are responsible for:
Handling inbound customer service calls;
Processing inbound sales calls;
Taking inbound or placing outbound collections calls;
Answering technical support inquiries via incoming calls, chat or email;
Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and
Performing other duties as assigned.
Minimum Requirements:
Previous six months or more of call center or customer service experience is required;
Ability to develop rapport and demonstrate a caring attitude;
Excellent data entry and internet navigation skills;
Clear and distinct oral and written communication skills in English;
Must be detail oriented;
Dynamic interpersonal and judgment skills;
Professional demeanor and dependable work ethic;
Ability to work in a fast-paced environment and multi-task; and
With at least a high school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
What’s to love about being an #iQorian?
Compensation
25000
Compensation Range ₱20,000 – ₱30,000
Number of Job Opening 100
Highest Education Attainment At least Highschool Graduate
How to apply to this job
Please send your resume to mazelina.ramos@iqor.com