Job Description & Requirements
Job Description:
Customer Service Engineers understand the comprehensive and technical information about the automated teller machine and software application. They are task to diagnose prior to repair, assembling, testing and checking of the parts of the machines
Performs several of the following tasks:
Escalate incidents through constant communication with the Help desk team and Department Supervisor
Resolving client issues once received an authorization from HQ
Preparing documentation (Service Reports, Corrective Maintenance and others)
Providing feedback on product development for quality assurance
Monitoring the assigned machines for historical maintenance report
How to Apply
Send your resume to: ahfernandez@primetechnology.com.ph or you can drop by to our location: 3rd Floor OAC Building, San Miguel Avenue, Brgy. San Antonio, Ortigas Center, Pasig City. It is nearby Richmonde Hotel. We are open from 9 am to 5pm. Please bring a copy of your resume, ID and wear business attire. Look for Ms. Angelica