Job Description / Requirements
Responsibilities:
> Handle inbound customer service support calls from established customer
> Provide consistent, superior service to every customer by utilizing all available tools and resources
> Maintain productivity at defined proficiency levels in compliance with department policy and procedure

Requirements:
> College level/ College Graduate of any degree
> At least 6 months of experience in a similar call center position
> Demonstrated experience in handling complex employee issues
> Proficient in Chinese (Mandarin) and English languages with Filipino descent or knows how to speak Filipino.

How to Apply
Interested applicants may send your resumes: ssb@esearchcorp.com Subject: PinoyJobs_CSR (Mandarin) M: 09989612413