Level 2 Technical Support – Metro Manila – Unison Computer Systems Inc

Job Description / Requirements
Qualifications:
*Graduate of Information Technology, Computer Science, Computer Engineering or any related course
*With good communication skills
*With at least 2 years relevant experience
*With relevant experience is a plus
*Willing to work in shifting schedule
*Willing to work around Eastwood, Makati or BGC
*Basic windows server and networking knowledge
*Good technical skills in solving desktop issues with Windows OS, Outlook End user network issues, printer issues, MS office issues, MAC leopard and MAC tiger

Job Description:
*To provide support for the Desktops, laptops, printers within IT infrastructure.
*Provide support (including installation, configuration and the fine tuning support) for new desktops/laptops which shall include, Power On test, Verification of hardware Configuration, OS configuration, Configuring MS Office Applications. Client side applications and configuring printers and resolving printing problems of the users at the in scope locations
*Perform certain server OS (Windows and Unix) operations like basic installation configuration, ability to support servers with respect to account creation, basic disk and file permissions etc.
*Supporting users by providing a timely and clear indication of the nature of the problem the estimated time
*Escalating unresolved problems as per the Escalation processes, through the service desk, keeping all relevant personnel in the communication loop.

How to Apply
For interested applicants, please send your updated resume at mariaaimee.rodriguez@unison.com.ph with the subject “Accounting-PinoyJobs” Thank you

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