IT SUPPORT SPECIALIST – Moderntech Computer Systems Inc. – Laguna

Job Description
– Onsite repair and maintenance of customer IT machine such as PC, Laptop, printers, POS, ATM, Network devices and among others; – Onsite installation of end-user machine such as PC, laptop, printer, POS, ATM, Network devices and among others; – Onsite installations of software and other third-party applications; – Ensure that all replacement parts are installed to the end-user’s machine. All unused and defective parts are to be returned to MCSI or principal customer with proper documentation; – Conduct on-premise repair and preventive maintenance to MCSI customer IT equipment; – Install, Move, Add, Change (IMAC) IT units and devices from customer sites. – On-time sending of activity updates, service reports and other forms required by Operation Dept. – Render Overtime work as needed to complete an escalated customer service call with prior/proper authorization from Operation Head/Lead. – Strict adherence to the company’s Fieldwork Policy and Code of Conduct. – On-time liquidation on all expenses incurred in the delivery of technical services in accordance with company expense policy. – Other tasks that may be assigned to you from time to time as need arises.

Job Qualifications
• Must possess at least Bachelor’s/College Degree in Computer Engineering, Computer Science / Information Technology or equivalent.
• Fresh Graduates are welcome to apply
• With at least 1-2 yrs. of related experience, PC Skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Knowledgeable in Windows Operating System and other Microsoft products including but not limited to MS Office.
• Knowledgeable and well versed in computer setup, configuration, and troubleshooting.
• Knowledgeable in troubleshooting and maintenance of POS machines.
• Willingness to learn, a team player, and can establish a good working relationship with users and their peers. Customer-oriented and can function ow work independently or as a team.
• He must be willing to travel even on short notice
• Possess a good positive attitude to the team and client.
• Motorized with a driving license (non-professional)
• With own Motorcycle – Required
Number of Job Opening 2
Highest Education Attainment College Graduate

How to apply to this job
Please send your Resume on our email: cedullan@mcsi.ph and Scu@mcsi.ph
office located at Rm 2A, 2nd Floor Bellisima Building Phase 5 Block6 Lot 50-52 Complex Pacita 1, Brgy San Vicente San Pedro, Laguna
Landmark: Pacita Avenue Between 11th-12th Street Near Luzon Development Bank