Job Details:
Job Description:
As an IT Support/Systems Administrator, the candidate will provide a timely end-user support ensuring zero or limited loss of end-user’s productivity time. Maintain the IT computing environment (software/hardware) to ensure IT devices are secured and running in optimal performance with zero downtime as much as possible.
Job Responsibilities:
• Provides 2nd level support for both local and remote offices.
• Prioritize problems with focus on understanding the needs of end-user’s productivity, when taking actions or making decisions.
• Ensure efficient and timely resolution of problems and outages, including management and/or 3rd party escalations.
• Gathers information needed to successfully analyze a problem and determining its root cause. Identify both immediate and permanent solution to the problem.
• Works proactively and independently and as part of a team, provide supports to to her team members when required.
• Maintains the security of all IT devices (hardware and software) by installing security patches in a timely manner.
• Performs regular maintenance and upgrades of software and hardware to ensure its optimal performance.
• Administers all Mac, Linux and Windows servers, Web Application & Web Servers, Database servers, virtual environments, remote systems, network devices, VPN configuration and other IT system administration/monitoring tools.
• Work with the IT Manager on the provision and acquisition of IT services.
Desired Skills:
• Excellent communication skills and customer focus, with the ability to work with both technical and non-technical people.
• Strong attention to details with good analytical thinking in resolving problems and documenting the solutions.
• Must have the flexibility to adapt to rotating work shift, including rendering of overtime when needed.
• Ability to work proactively and independently and as part of a team, provide supports to other team members when required.
• Knowledgeable in supporting MacOS workstations, its applications and hardware peripherals.
• At least two years of continuous working experience in administering Unix/Linux OS, Virtual Machines/servers, Web Application servers, Web Servers, Database Servers.
• At least two years of continuous working experience in administering/configuring network devices such as CiscoASA, LAN/WAN/WLAN and VPN connections.
• Knowledge in UnixOS/shell scripting and basic PHP/HTML coding
• Knowledge in implementing security solutions such as secure authentication/LDAP/2-Factor authentication, vulnerability and patch management, intrusion detection/intrusion prevention, log management, subsystems hardening, CCTV, physical access control, etc.
OWENS ASIA BENEFITS:
Owens Asia Employees Enjoy:
Great Benefits
Competitive Salary Package
HMO Medical and Dental Benefits
Above industry standard night differential and leaves
Safe and Comfortable Work Environment
Professional Culture and Values
No-nonsense, results-oriented Western management style
Detailed training
Highest integrity in people and processes
Fast-paced and friendly environment
HOW TO APPLY:
If you are meeting the position requirements, you are strongly encouraged to apply online at www.owensasia.com/careers/ for a specific job vacancy.
To apply for an open position, simply click on “Apply To Job” at the bottom of the job page. The system will direct you to a page where you must fill out all the required fields and attach your resume. You may apply to multiple job openings as desired. Early submission is encouraged. You will receive an e-mail confirmation for each application you submit.
Applications are usually reviewed within one week of receipt. If your application matches the profile we are looking for, our recruiters will send it to the hiring department for review. If the hiring department expresses interest in your application, you will then be contacted by our recruiter.
Job Apply Expiry Date: Dec 01, 2015
Apply Email Address: careers@owensasia.com
Company Name: Owens Asia, Inc.