Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors.
Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their
Job Qualifications
✅Obtained a Bachelor’s Degree in IT or any Computer related course
✅With at least 2 years of experience in Onsite/Desktop support
✅With knowledge in MAC is a plus
✅Onsite Work Setup
✅Location: District 1, Naga, Camarines Sur
✅Rotational shift – Quarterly (Monday to Friday) – day, mid and nightshift
✅Target start date is December 1
RESPONSIBILITIES:
✳ May require negotiation to achieve coordination with user and possible next level support
✳ Perform 2nd level of technical troubleshooting and support
✳ Perform, facilitate and/or assists end-users in resolution of the ticket and request
✳ Advice Help Desk for third-level technical support upon determination and isolation
✳ Support compliance remediation using the agreed procedure
✳ Recommends improvements to established procedures and processes
✳ Close incident/request records with customer agreement
✳ On-site Support provides assistance to the end user beyond that provided by the Helpdesk. The requests are invoked from the Helpdesk when Level 1 support functions cannot address the incident/request.
Compensation 22000
Compensation Range ₱20,000 – ₱30,000
Number of Job Opening 3
Highest Education Attainment College Graduate
Contact Info
Phone:
+16097995959
Email:
getintouch@nityo.com