Job Description / Requirements
Responsibilities
– Provide technical support to students and staff using the Blackboard learning management system
– Work closely with the team leader to develop strong processes and best practice procedures around the efficient management of Blackboard technical support

Qualifications
– Candidate must possess at least a Vocational Diploma, Short Course Certificate, or a Bachelor’s Degree in any field
– At least 2 years working experience in the related field is required
– Apple Mac Certified Technician certification preferred
– Must be tech savvy
– Willing to work in Ortigas, Pasig City
– Willing to work graveyard schedule

WE ARE ALSO LOOKING FOR A TEAM LEADER FOR THIS ACCOUNT
Responsibilities
– Responsible for the daily one on one supervision and management of all agents on assigned team
– Ensures service delivered to our customers meets needs and contractual obligations of our clients through the management of operational activity of the team
– Implements systems and processes to achieve client specified metrics while providing development opportunities to our agents

Qualifications
– Candidate must possess at least a Vocational Diploma, Short Course Certificate, or a Bachelor’s Degree in any field
– At least 3 years working experience in the related field is required
– Apple Mac Certified Technician certification preferred
– Must be tech savvy
– Willing to work in Ortigas, Pasig City
– Willing to work for a graveyard schedule

How to Apply
Send your resume at careers@globallearningsupport.com and indicate that you saw advertisement at Pinoyjobs.ph and the position you are applying for. You may also drop by our office at 8th floor Tower 3, Rockwell Business Center, Ortigas Ave., Pasig City (beside Medical City)