Job Description & Requirements
Global Headstart Specialist Inc. is hiring IT Helpdesk – 20k Up Fresh Grads Accepted.
Job Description
• Configure, troubleshoot and resolve users’ desktop issues including; hardware/software, mobile devices, printers/scanners/copiers, audio visual equipment, hardware peripherals, and other network related issue.
• Provide restorative or maintenance actions to resolve end-user problems.
• Respond to end-user problems based on standard procedures.
• Correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
• Communicates directly with users to resolve issues and escalate if needed through phone calls and email.
• Building and configuring laptops as well as loading software, and conducting audits
• Special projects that may be assigned
Minimum Qualifications
• Graduate of a Bachelor’s Degree or a Vocational course in IT-related courses is a plus.
• Minimum of 1 yr experience in the same field
• Experience in the administration of email applications
• Knowledge of network management is required
• Good in oral and written English communication and customer service skills.
• Very competent in decision-making and problem-solving
• Excellent skills and experience with Microsoft Outlook & Office, Windows Server and Operating System, Networking, Hardware/Software installations & troubleshooting, mobile devices, basic programming, security and back-up software.
How to Apply
WE HAVE MANY RAMPS INCLUDING DAYSHIFT, NIGHT SHIFT, CHAT SUPPORT, INTERNATIONAL AND LOCAL ACCOUNTS. ADDRESS: We entertain walk-in applicants! Our office is located Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City. Look for JOSEPH. DIRECTIONS: From MRT Ayala station, ride the Ayala jeep at the shell station and get off in front of Insular Life. Walk to the corner of Valero and Sedeno. 139 Corporate Center is located beside BPI, between Family Mart and 7 Eleven and across Ministop. Interested candidates, please email your resume to: work@globalheadstart.com • NOTE: Please be sure to include the position you are applying for on the subject title. • You can also text 0917-510-2995 for inquiries. Look for JOSEPH. • • For other JOB OPENINGS and UPDATES visit: • WEBSITE: www.globalheadstart.com • FACEBOOK: www.facebook.com/Global.Headstart • TWITTER: https://twitter.com/GlobalHeadstart