Job Description / Requirements
Responsibilties:
*Monitor the network and systems and escalate issues as outlined in company policy.
Manage a team of GNOC
Order parts and perform component level repair of any systems located within our facilities.
*Be a central point of communication for all system outages and status updates.
*Assist the Enterprise Storage Team in managing the tape backup system with tape vaulting.
*Assist the Enterprise Systems team with Server deployment when possible.
*Document all activities within the Data Center and assist with keeping documentation up to date.
*Must be able to create documentation and assist with managing existing documentation.
*Experienced in interfacing and communicating with user community
*Ability to work independently and meet deadlines
*Strong technical expertise and the ability to troubleshoot efficiently
*Excellent written and verbal communication skills as well as conflict resolution skills
*Shift Duty is require
*Demonstrate customer service attitude and work ethic.
*Provide on-call support for the Monitoring Team’s portfolio of monitoring tools and services outside of normal working hours based on a rotational, on-call schedule (e.g., 1 week per month) and as needed to provide support coverage for vacations, illness and other circumstances
*Adhere to internal standards, processes and policies, application and service life cycles
*Plan, deploy and administer server, network and application monitoring and services
*Produce a quarterly “white paper” outlining your team’s performance and growth
*Arrangement for Daily Turnover for different Time shift
*Keep track of attendance, daily statistics, paid time off, sick time, etc.
*Recruit new staff and schedule existing staff to meet service level objectives

How to Apply
Requirements: *Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. *At least 7 year(s) of working experience in the related field is required for this position. *Preferably Assistant Manager / Managers specializing in IT/Computer – Network/System/Database Admin or equivalent. *2 Full-Time position(s) available. For interested candidates, you can send your most updated CV at jesus.ganibo@iresourceconsulting.com