Application Support Assistant – Pasig City – SEAOIL Philippines

Job Description & Requirements
Handles corporate application support that includes service requests, encoding and report development.

DUTIES AND RESPONSIBILITIES:
1. Provides server application support to employees
Analyzes problems and conducts research on the problems
Opens and logs tickets to Oracle E-business suite, SAP and IMS
Responds to online support for needed files or any clarifications
2. Generates automated reports based on user requirements
Analyzes report requirements
Develops SQL (Structures Query Language) for the reports
Creates reports layouts using iReport
Uploads report to server for user verification
3. Assists in document control
Sorts accomplished information Management and Technology (IMAT) forms into its respective binders/folders
Ensures binders and folders are properly labeled and filed
Initiates archiving of old accomplished forms with Corporate Systems and document Control Department (CSDC)
4. Performs other related tasks that may be assigned from time to time

QUALIFICATIONS:
Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.
Knowledgeable in creating SQL scripts
At least familiar with one of the following: Oracle E-business suite, MSSQL and MYSQL database
Familiar with Enterprise Resource Planning (ERP) systems
Competencies: customer service orientation, planning and organizing, interpersonal skills, negotiation, leadership, initiative, analytical and problem solving, teamwork
Applicants must be willing to work in Pasig.
1 full-time position available.
Can start ASAP

How to Apply
Interested applicans may send their resume via e-mail at zendel_insigne@seaoil.com.ph or call (02)397-1010/09998863524 and look for Zendel

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