Job Description / Requirements
Qualifications:
Must be at least a High School Graduate
With at least 6 months BPO experience
Must have above average English communication skills
Must be willing to work on a shifting/graveyard schedules
Must be willing to work during holidays and weekends
Must be willing to work in Makati City
100 Full-Time position(s) available

Job Responsibilities:
Responds to customer inquiries and complaints by following techniques provided
Inform customers about services available and assess customer needs
Responsible for providing customer service for US clients to the best of his/her ability, in a professional and courteous manner through Voice
Should always be willing to find answers to all questions addressed to them

How to Apply
HOW TO APPLY: Online Apply directly to this advertisement or send your resume to BPO_PHCareers@fisglobal.com Walk in and enjoy our one day hiring process!!! MAKATI OFFICE ADDRESS: 9F Ecoplaza Building, Chino Roces Avenue Extension, Makati City Recruitment Hours: Monday to Saturday 11AM to 6PM (from MRT Magallanes Station ride a jeepney going to Ecoplaza) *please bring your updated resume and a valid ID ORTIGAS OFFICE ADDRESS: 16F Robinsons Cyberscape Alpha, Sapphire and Garnet Roads, Ortigas Pasig City Recruitment Hours: Monday to Friday 11AM to 6PM (at the back of Robinsons Galleria) *please bring your updated resume and a valid ID OTHER BENEFITS: – HMO with dependent coverage on day 1 – Life insurance on day 1