Job Description / Requirements
Welcome to Liacom Offshore Outsourcing.
Liacom Offshore Outsourcing is composed of a strong workforce with years of experience in the BPO industry. Our headquarters is located in the Philippines in one of the country’s business districts, Quezon City.

Our success can be attributed with our passion for providing world-class customer service and support to help any company achieve their business goals. This passion for great service is complemented by the use of current technology with our communication and network infrastructures and up-to-date customer management systems to ensure we deliver quality service.

Our business philosophy concentrates on building solid and long-term relationships with our clients thus creating more opportunities for our employees which make can result to successful partnerships.

We revolutionize the meaning of business process outsourcing.

Careers
We are currently hiring for Technical Support Representatives for our North EDSA site. Please see below for the qualifications and job description of the position:

Job description:
 Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
 Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
 Organize ideas and communicate oral messages appropriate to listeners and situations;
 Follow up and make scheduled call backs to customers where necessary;
 Stay current with system information, changes and updates

Job Qualification:
 Candidate must at least reached 2nd year College or possess a Bachelor’s Degree in any field (No BPO experience is required)
 High school graduates (BPO experience is required)
 Good English language conversation skills
 Computer and Web proficient
 Willing to deliver the results in Quezon City and be designated to changing work schedules.

How to Apply
Interested applicants may simply send their resumes to em.suarez@liacom-outsourcing.com with “PINOYJOBS” as the SUBJECT. To get a faster response, you may also send us your application through this number 0927.3352.845 following this format; FULL NAME/EDUCATIONAL ATTAINMENT/POSITION APPLYING FOR/PINOYJOBS (eg.Tricia T. Gerardo/College Undergraduate/Customer Service Representative/PINOYJOBS).