Job Description
Job Responsibilities:
• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies

Job Qualifications:
• Must high school graduate
• With 6 Months BPO experience
• College Graduate No BPO experience Required
• Must have strong verbal and written English communication skills
• Must be 35 Kilometers away from the site
• Can do onsite work in Pampanga

Compensation
17500
Compensation Range ₱15,000 – ₱20,000
Number of Job Opening 100

Apply Now!
4th Level, Lemon Square Building, Munoz, Quezon City, Philippines
Phone: (+63) 935-412-5649
applynow@sapientbpo.net