Job Description & Requirements
Customer Service Staff – Japanese Language Professional

Major Responsibilities:
Handling and replying to customer inquiries through email, phone, and a-live clients.
Maintaining customer relations.
Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
Preparing and generating reports/relating customer’s queries.
Researching into customer’s queries/concerns into the systems.
Data entries of event results in the systems.
And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.

Qualifications/Knowledge and skills set:
Candidate must possess at least Bachelor’s/ Degree, any field
Academic qualifications of at least Tertiary level with Bachelor’s Degree.
Excellent to communicate in English is an advantage.
Must be knowledgeable in the use of electronic mail (email), live chat and other online communication tools.
Highly organized, self-motivated and ability to work independently or with a team.
Proficient in Microsoft Word, Excel, PowerPoint and all other programming used for presentation and marketing.
Must be knowledgeable in Sports.
Willing to relocate in Makati Philippines

Benefits
Free Accommodation (Electricity and Water Bill covered)
Free Meal on work schedule
5 days in a week work
Company events every 2 months
Job Type: Full-time
Salary: Php85,000.00 to Php95,000.00 /month

How to Apply
They can send their resume to rafael.pama@sbobet.com or visit us on 24 th floor Burgundy Corporate Tower, Sen. Gil Puyat Avenue, Makati City.