Job Description
Agency name: Kholab Industry: Digital Marketing Agency Company Location: AU Work Location: Remote/Work from home Position: Part-time to full-time -Respond to customer queries in a timely and accurate way, via phone, email, or chat -Identify customer needs and help customers use specific features -Update our internal databases with information about technical issues and useful discussions with customers -Monitor customer complaints -Share feature requests and effective workarounds with team members -Follow up with customers to ensure their technical issues are resolved -Gather customer feedback

Job Qualifications
Customer Support Specialist Requirements:
-Fluency in English
-Strong understanding of customer service and digital agencies
-Must be familiar with web design/development software
-People person (must really care about the customer)
-Professional & responsive
-Strong internet connection

Would you please provide answers to the following questions?
1. Are you fluent in English?
2. How many years of experience do you have as a customer support specialist?
3. Do you have experience working with digital agencies?
4. What is your monthly rate for full-time work (40hours/week) and part-time (20hours/week)
Number of Job Opening 1
Highest Education Attainment At least Highschool Graduate

How to apply to this job
Please answer the following questions:
1. Are you fluent in English?
2. How many years of experience do you have as a customer support specialist?
3. Do you have experience working with digital agencies?
4. What is your monthly rate for full-time work (40hours/week) and part-time (20hours/week)

Attached your CV and send your answer to margarett@webgasm.co
Thank you and looking forward to your applications.
Contact Info Margarett
Contact Phone : 09617245737 Contact Email : margarett@webgasm.co