Job Description & Requirements
i21recruitment is hiring Customer Service Representative – Japanese.

Customer Service Representative / CSR – Japanese

A Multinational IT Contact Center is looking for a Customer Service Representative who is fluent in Japanese.

You will be responsible for:
– Dealing directly with customers either by telephone, electronically or respond promptly to customer inquiries
– Performing customer verifications, process orders, forms, applications and requests of clients
– Keeping records of customer interactions and transactions
– Translating relevant documents, web content, and other communications into Thai terms and/ or vice-versa.

Qualifications required are:
– Fluency in both oral and written Japanese and English language
– At least 1 year of experience in sales, marketing, or customer service roles
– Excellent problem solving and people skills
– Willingness to work on a shifting schedule
– Proficiency in MS Office.

Applicants based abroad are welcome to apply. Aside from good benefits, the company also provides free accommodation to foreign candidates.

How to Apply
To apply, please send your CV to alaina.reclamado@i12recruitment.com or call 6311525 if you have any questions.