Job Description & Requirements
Job Description:
– Responds to customer inquiries and complaints by following techniques provided
– Inform customers about services available and assess customer needs
– Responsible for providing customer service for US clients to the best of his/her ability, in a professional and courteous manner through Voice
– Should always be willing to find answers to all questions addressed to them

Qualifications:
– Completed any 2 years course in college
– With at least 2 years BPO experience
– Must have above average English communication skills
– Must be willing to work on a shifting/graveyard schedules
– Must be willing to work during holidays and weekends
– Must be willing to work in Makati City
– 100 Full-Time position(s) available

OTHER BENEFITS:
– HMO with dependent coverage on day 1
– Life insurance on day 1
– Regularization in 3 months

How to Apply as a NOW HIRING! Customer Service Agent
HOW TO APPLY: Online Apply directly to this advertisement or send your resume to BPO_PHCareers@fisglobal.com Walk in and enjoy our one day hiring process!!! MAKATI OFFICE ADDRESS: 9F Ecoplaza Building, Chino Roces Avenue Extension, Makati City Recruitment Hours: Monday to Saturday 11AM to 6PM (from MRT Magallanes Station ride a jeepney going to Ecoplaza) *please bring your updated resume and a valid ID ORTIGAS OFFICE ADDRESS: 16F Robinsons Cyberscape Alpha, Sapphire and Garnet Roads, Ortigas Pasig City Recruitment Hours: Monday to Friday 11AM to 6PM (at the back of Robinsons Galleria) *please bring your updated resume and a valid ID