Job Description / Requirements
CSR Customer Service Representative and Non-Voice Agents / Email and Chat Representative
CSR and NonVoice Agents at Xerox Pasay
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services. Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size.
Xerox offers extensive business process outsouring and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.
We are hiring:
Email & Chat Representatives (Technology Account)
Customer Service Representative (Healthcare Account)
Job Description:
-Response to telephone, chat & email inquiries and complaints using standard scripts and procedures
-Prepare standard reports to track workload, response time and quality input
-Other duties as assigned
Qualifications:
-Must have completed at least 2 YEARS IN COLLEGE (any course, no back subjects)
-NO EXPERIENCE REQUIRED
-Excellent Communication Skills
-Basic Computer and Internet Navigation Skills
-Willing to work in XEROX Mall of Asia, Pasay City
-Amenable to Shifting Schedule
-Amenable to Fixed Weekends Off
-Pre-Employment Requirements should be ready
-Can start ASAP
One Day Recruitment Process:
-Online Registration & Online Exam
-HR Initial Interview
-Final/Operations Interview
-Job Offer
How to apply:
Bring Resume, Pen, and Valid ID, and Look for HR JAM (indicate my name in the application form)
Company Name: Xerox Shared Services
Recruitment Address: GF One E-Com Building, Mall of Asia, Pasay City
Recruitment Hours: Monday – Friday by 9AM to 6PM.
How to Apply
Text PINOYMOA/FULLNAME/POSITION to 09480833914 (MS. JAM) ◘ Email your resume to Jamila.Gascon@xerox.com (Subject: PINOYMOA/FULLNAME/POSITION)