Chat Support Agent – Sapient Global Services – Manila

Job Description
Job Responsibilities:
Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
• Follow communication procedures, guidelines, and policies

Job Qualifications:
Must be a Senior High School graduate
• With or without BPO experience
• Must have strong verbal and written English communication skills
• 35 kilometers away from the site
• Can do onsite work.

Compensation
20000
Compensation Range ₱15,000 – ₱20,000
Number of Job Opening 200
Highest Education Attainment At least Highschool Graduate

Quezon City, Philippines
4th Level, Lemon Square Building, Munoz
Phone:
+63 935-412-5649
Email:
applynow@sapientbpo.net