Call Center Agents – Caldwell Communications

Job Description & Requirements
CUSTOMER SERVICE/Tech Support

REPRESENTATIVES:
Caldwell Communications is your trusted partner for your business process outsourcing needs. We utilize time-tested methods to provide you with expert contact management solutions.
Our aim lies on building our client partners’ brand value in each call we answer, email we respond to, and every contact we interact with.
We intimately involve ourselves into our client’s business. Our senior management works closely with our client partners and learn all they can about our clients’ needs and after making a careful study, we formulate a custom-fit solution treating our clients’ business as our own.
You will find our solutions to be dynamic, efficient, and compatible across all organizations. We are prepared to cater to client needs globally and deliver consistent solutions anywhere in the world.
We believe that to ensure a lasting partnership with our clients, we need to go beyond our commitment to being our clients’ brand champions by fostering a cooperative relationship with our clients with the goal of continuous improvement and quality excellence. Creative, down-to-earth, and professional – that’s how you can describe our team.
As a Customer Service Representative you will provide information regarding wireless communication services provided by the U.S based company. You also handle queries about billing and payment of these services.

Jobs Qualifications:
• Must have at least 2 years in College without back subjects.
• Filipino Citizen, or hold relevant residence status.
• Amenable to work ASAP.
• No work experienced is required.
• Full-time positions available.
• Willing to have shifting schedules.
• Fresh-Graduates are welcome to apply.

Good to have skills:
• Good English Communications skills.
• Knowledge of basic computer operations.
• Excellent Customer Service orientation.
• Good problem solving skills.
• Good listening skills.

What do we offer?
• Competitive Salary Package.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.

How to Apply
APPLY NOW ! If you wish to be part of our ever-growing and talented family, we would like to hear from you! Kindly send your resume at “mandy.reyes@caldwellcommunications.net” also you may text us directly at 09355222684 or you may visit us at the 8th Floor of Cybermall, Eastwood City, Libis Quezon City. You may visit our Website https://caldwellcommunications.net/ Our Facebook page https://www.facebook.com/caldwellph/