Job Description
Manage and direct assigned team of branch personnel to ensure proper delivery of customer service functions related to New Business processing, collection, after-sales transactions, and proper office administration.
Oversees the daily operations of all branch offices in the assigned area
Implements administrative controls
Provides support to Agency Distribution channel in maintaining Agency Branch Office, annual renewal of business permits and compliance to government regulations
Manage Branch Services staffs in his/her team
Confers with Laboratory Manager and/or Director where appropriate, regarding laboratory operation and the development, implementation, review and update of written policies, procedures, and protocols to provide for optimum functioning of the lab.
Directs, supervises and coordinates the technical functions and activities in the laboratory, including, selection, installation, maintenance, quality control and training for highly sophisticated instrumentation and laboratory equipment; use of chemicals and related supplies used in the testing process.
Manages laboratory personnel within the assigned labs who conduct routine and/or specialized tests and analyses of blood, body fluid or human tissue specimens ensuring maximum productivity and effectiveness.
Coordinates communication between laboratory personnel and medical and nursing staff to relate operational procedures, mediate differences and to resolve problems.
Maintains inventory of all consumable items, and prepares monthly supply orders to ensure adequate amount of reagents and supplies are available when needed
Supervises and coordinates the staff and daily activities of staff in a laboratory.
Drives results in a fast-paced environment by providing operational leadership and by interacting with clients, presenting organizational capabilities, defining scope of work and delivering results through execution and technical guidance.
Manage the laboratory operation and services to the agreed specification and to the agreed performance, qualitative and financial targets.
Job Qualifications
Bachelor of Science Degree from an accredited college or university preferred (NURSING, BUSINESS ADMINISTRATION, ACCOUNTANCY)
Minimum 3 years’ experience in administrative or customer service functions,
At least 1-2 years spent in a supervisory capacity
Background in insurance operational processes
Customer- oriented
Detail-oriented
Highly organized
Proficient in MS Office applications
Communication Skills (oral and written)
Analytical Skills
Strong understanding of sales and service management processes
Ability to develop and execute a result-oriented sales strategy
Strong leadership, communication, and interpersonal skills
Entrepreneurial thinking
CONTACT
info@amgistudios.com