Job Description / Requirements
Welcome to Altura Teleservices
Altura Teleservices is one of the fastest growing IT-enabled BPO solutions start-up companies today. We are committed to the goal of providing top-quality and cost-efficient campaign programs and pert services that will allow corporations to achieve growth and increase profitability.

The company achieves functional efficiency by delivering seamless alternatives through consulting and search engine optimization services. With highly skilled and innovative employees, our clients are always guaranteed of exceptional work quality and performance as the company is focused on providing devoted and notable quality outputs for industry specialists. We provide quality inbound voice services across several industries including sales, customer service, query handling, billing and collections, technical support, email and chat services. We also provide outbound services like, B2C and B2B customer acquisition, lead generation, win back programs, tele surveys, customer loyalty programs, welcome calls, service satisfaction follow-ups, database enhancements, and sales verification.

Careers
We are currently hiring for Customer Service Representatives for our North EDSA site. Please see below for the qualifications and job description of the position:

Job description:
 Follow general operations and treatments;
 Discover and advance priority challenges per Client requirements;
 Route troubles to best suited useful resource;
 Properly approach and file call operations using a computer system and issued traffic monitoring computer software;
 Deliver alternative methods where applicable with the purpose of preserving customers’ and clients’ business

Qualifications:
*Completed at least 2nd year in college
*Excellent customer assistance and problem solving skills
*Willing to work on graveyard, changing schedules, and holidays
*Please secure important documents (such as NBI, SSS details) to speed up your hiring process should you qualify.

Who’s suitable for the job?
•No Call Center experience required for candidates who reached at least 2nd year in College or possess a Bachelor’s Degree in any field
•Call Center experience is required for High school graduates
•Good communication skills
•Computer and Web Literate
•Problem-solving and Analytical Skills

Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below:
•Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience
•Nursing graduates for our healthcare accounts
•Financial Account Executives for business course graduates with experience in the related field

How to Apply
APPLY NOW! Interested applicants may simply send their resumes to jill.andrada@altura-teleservices.com with “PINOYJOBS” as the SUBJECT. To get a faster response, you may also send us your application through this number 0936.087.8730 following this format; FULL NAME/EDUCATIONAL ATTAINMENT/POSITION APPLYING FOR/PINOYJOBS (eg.Tricia T. Gerardo/College Undergraduate/Customer Service Representative/PINOYJOBS).