Job Description / Requirements
Receptionist for CSR Post. Currently in need. QC site. Apply now.
About us
Caldwell Communications is your trusted partner for your business process outsourcing needs. We utilize time-tested methods to provide you with expert contact management solutions.
Our aim lies on building our client partners’ brand value in each call we answer, email we respond to, and every contact we interact with.
We intimately involve ourselves into our client’s business. Our senior management works closely with our client partners and learn all they can about our clients’ needs and after making a careful study, we formulate a custom-fit solution treating our clients’ business as our own.
You will find our solutions to be dynamic, efficient, and compatible across all organizations. We are prepared to cater to client needs globally and deliver consistent solutions anywhere in the world.
We believe that to ensure a lasting partnership with our clients, we need to go beyond our commitment to being our clients’ brand champions by fostering a cooperative relationship with our clients with the goal of continuous improvement and quality excellence. Creative, down-to-earth, and professional – that’s how you can describe our team.
Jobs Responsibilities:
Respond to customers problems and questions in a timely, professional and appropriate manner in order to maintain high levels of customer satisfaction and low case duration
Maintain a professional and courteous demeanor when interacting with customers and peers
Assist peers responding to customer case problems and questions
Contribute to team and departmental goals and objectives
Follow departmental procedures and methodologies as outlined in the Policies and Procedures manual
Strive to have a maximum impact upon the team’s overall performance
Understand and effectively use available debugging tools
Perform any duties as they are assigned
Jobs Qualifications:
• Must have finished atleast two years in college
• Atleast 18 years old
• Self-motivated
• Good english communication skills
• Team Player
• Requires minimum supervision
• At least 3 months call center experience (highschool)
What Do We Offer?
• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• The chance to travel abroad.
• Performance incentives and employee perks and benefits.
How to Apply
How to apply? Kindly send your resume at shaira.opelario@caldwellcommunications.net or you may text us at 09067785792 the following details: Name; Address; E-mail Address; and the websites where you find the post. Thank you!