Job Description / Requirements
Altura Teleservices is one of the fastest growing IT-enabled BPO solutions start-up companies today. We are committed to the goal of providing top-quality and cost-efficient campaign programs and pert services that will allow corporations to achieve growth and increase profitability.

The company achieves functional efficiency by delivering seamless alternatives through consulting and search engine optimization services. With highly skilled and innovative employees, our clients are always guaranteed of exceptional work quality and performance as the company is focused on providing devoted and notable quality outputs for industry specialists. We provide quality inbound voice services across several industries including sales, customer service, query handling, billing and collections, technical support, email and chat services. We also provide outbound services like, B2C and B2B customer acquisition, lead generation, win back programs, tele surveys, customer loyalty programs, welcome calls, service satisfaction follow-ups, database enhancements, and sales verification.

Careers
We are currently hiring for Customer Service Representatives for our North EDSA site. Please see below for the qualifications and job description of the position:

What will you do?
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
 Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
 Organize ideas and communicate oral messages appropriate to listeners and situations;
 Follow up and make scheduled call backs to customers where necessary;
 Stay current with system information, changes and updates

Who’s suitable for the job?
 Candidate must at least reached 2nd year College or possess a Bachelor’s Degree in any field (No BPO experience is required)
 High school graduates (BPO experience is required)
 Good English language conversation skills
 Computer and Web proficient
 Willing to deliver the results in Quezon City and be designated to changing work schedules.

How to Apply
Interested applicants may simply send their resumes to gail.castillo@altura-teleservices.com with “PINOYJOBS” as the SUBJECT. To get a faster response, you may also send us your application through this number 0915.6155.077 following this format; FULL NAME/EDUCATIONAL ATTAINMENT/POSITION APPLYING FOR/PINOYJOBS (eg.Tricia T. Gerardo/College Undergraduate/Customer Service Representative/PINOYJOBS).