Job Description / Requirements
The Junior Account Manager will primarily handle customer renewals.
Key Responsibilities:
• Monitor, maintain and maximize growth potential of assigned customer accounts thru upselling, change requests, new products and renewals.
• Initiate renewal process by responding to customer inquiries and resolve any issues prior to contract expiration.
• Follow up via email and phone to ensure that customer questions and issues are resolved and renewal orders placed.
• Evaluate client’s business requirements and match them with the company’s solution offerings
• Gain or develop expertise in providing technology solutions for a vertical industry.
• Engage in the development of assigned product and market segment.
• Manage, develop, expand relationship with existing accounts.
• Maintain detailed knowledge of the company’s products or services.
• Submit timely, accurate sales forecast and account plan.
• Achieve sales targets, attend client meetings and deliver sales presentations.
Hiring Criteria:
• Bachelor Degree holder in Business, Marketing, Communications or Information Technology with good scholastic records.
• At least 1- 2 yrs work experience in sales or marketing; fresh graduates who are sales savvy and with good credentials will be considered.
• Well versed in account planning and management, customer relationship & contract negotiation.
• Able to foster relationship with different types of clients.
• Customer-oriented with excellent negotiation skills.
• Excellent “Business Sense” for evaluating sales opportunities.
• Must be a good team player with excellent interpersonal, oral and written communication skills.
• Excellent product presentation skills.
• Experience in software solutions selling an advantage.
How to Apply
Interested applicants may send their resume to hrd@misnet.com.ph