Job Description / Requirements
A call center agent is the person who handles incoming or outgoing customer calls for a business. A call center agent might handle account inquiries, customer complaints or support issues. Other names for a call center agent include customer service representative (CSR), telephone sales or service representative (TSR), attendant, associate, operator, account executive or team member.

Jobs Responsibilities:
 Understand and appropriately use accessible debugging tools
 Perform any duties as they are assigned
 Manage escalation from 1st line assistance to 3rd line assistance and checking of support incidents
 Document instance development and resolutions
 Be able to prioritize help difficulties while retaining superior user satisfaction

Jobs Qualifications:
 Must have finished atleast two years in college
 Atleast 18 years old
 Self-motivated
 Good english communication skills
 Team Player
 Requires minimum supervision

What Do We Offer?
 An open, friendly and professional work environment.
 A professionally and personally rewarding career.
 Opportunities to grow and be promoted within the company.
 The chance to travel abroad.
 Performance incentives and employee perks and benefits.

APPLY NOW !
If you wish to be part of our ever-growing and talented family, we would like to hear from you! Our new office is located at the 8th Floor of Cybermall, Eastwood City, Libis Quezon City. And Look for MIA (09754907402) as your contact person

How to Apply
Send your resume to: [rica.mangrobang@caldwellcommunications.net] Or text the ff: Name/Position/Pinoyjobs Send these details to: 09754907402 (Ms.Mia)