Customer Service Representative
Australian DAYSHIFT account !
• Professionally interact with customers via phone.
• Resolve issues, concerns, or problems stated by the customer
• Send Voice-of-the-Customer feedback to the client to improve customer service and satisfaction.
• Join training and company initiated activities in relation to improving customer satisfaction.
• Candidate should be AT LEAST 2ND YEAR COLLEGE LEVEL with or without BPO experience.
• Must possess good problem solving skills and average communication skills in English.
**Nature of the account: Telco ( Collections, Billing, Chat, Tech Support, Retention, etc.)
** Salary will depend on experience and background
** Competitive salary + 3k Non taxable allowance
– Guaranteed annual raise gauged on performance
– HMO is Medicard with P100,000 annual coverage up to 3 dependents
– Life Insurance

How to Apply as a DAYSHIFT CSR
Kindly send your updated resume to kat.parra@gcgmanagementconsulting.com